If you're not entirely satisfied with your DIMILOC purchase, we accept returns and exchanges within 7 days of receipt. Refunds will be issued in the same tender as the purchase. Please note that original shipping charges are non-refundable.
Please note that processing of returns may take up to five business days. Depending on your credit card company, the credit should appear on your statement within two billing cycles.
Please be sure to ship the package via USPS or with a carrier that can provide tracking and insurance. DIMILOC cannot replace packages lost during return shipment.
Merchandise returned after 7 days will be issued a store credit in the amount of the current selling price.
- Merchandise must be postmarked and returned within 7 days of receipt.
- Merchandise must be unworn and unwashed.
- Merchandise must have all original tags attached accompanied by original invoice.
- Accessories cannot be returned. Includes but is not limited to earrings, necklaces, scarves, and bracelets.
Please mail returns/exchanges to:
P.O. Box 156198
Fort Worth, TX 76155